You could at least say 'Thank You Astro.' But you didn't, now did you.Īzgoodaz is just trying to get your feedback and help solve the problem guys. Sure, communication could have been better, but hey, guess what, you got a working headset now. Though each product does development differently, they use different code and different mechanics to the push out hotfixes or bug fixes faster than others and sometimes slower than others.Īstro has been working on these fixes, slowly but they were working on them.
I don't mind feedback/criticism that's why we have a specific flair for that called 'Feedback for Astro.' But if you're targeting people which they have no involvement in of fixing these issues only the development team, that's where the problem comes in.Įverything in life has a buggy launch, from Google Stadia to new video games not expecting the huge influx of new players than thought out (i.e, most recently Call of Duty, where at launch the servers were down for 4 - 5 hours). Which version of firmware is currently installed on the A50 Wireless and Base Station?Ī50 Wireless and Base Station GEN4 firmware.
Are you using the ASTRO Command Center for Windows or Mac? What version is currently installing by clicking on Settings > About.
Otherwise, instead of contacting our support team (we see you!), I have provided a manual official link below for all of you! If you do use this link, it can installed by opening up the ASTRO Command Center, select Settings > Update Firmware Manually, and then following the instructions on the screen.Ĭould you also please let us know any information below which can assist. If you have access to a Windows 10 desktop, please try the ASTRO Command Center software from the Microsoft Store below as this appears to be providing the update as intended. We're aware that some users are having trouble gaining the latest update for the A50 Wireless and Base Station GEN4 if you're using the ASTRO Command Center for Windows or Mac and we're investigating.
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